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Frequently Asked Questions
1. How do I receive my purchase? — You will receive an email with the download link immediately after your payment is confirmed. Check your spam folder if you don't find it in your inbox.
2. How long do I have to download my file? — The download link will be available for 30 days from the purchase date. We recommend saving the file in a safe place once downloaded.
3. What format are the wallpapers in? — All wallpapers are delivered in high-resolution JPG or PNG format (4K), ready to use on screens, prints, or digital frames.
4. Can I get a refund? — Due to the digital nature of our products, we do not offer refunds once the file has been downloaded. If you have a technical issue, contact us and we will resolve it.
5. The file arrived corrupted or the link doesn't work? — Write to our support email and we will send you a new download link at no additional cost.
6. Can I use these images commercially? — Images are for personal use only. Commercial use requires a special license. Contact us for more information.